The "Hotfix download available" form displays the languages for which the hotfix is available. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article. Hotfix informationĪ supported hotfix is available from Microsoft. To resolve this issue, install the hotfix on the client computer that is running Windows 7 or Windows Server 2008 R2. Note This issue does not occur if CSC is disabled on the client computer. In this situation, you receive the following error message intermittently:Ä x8007003b, An unexpected network error occurred. You try to browse the DFS folder by using Windows Explorer on the client computer. You enable Client-Side Caching (CSC) on a client computer that is running Windows 7 or Windows Server 2008 R2. You create a new DFS folder within the DFSN, and then you add the UNC paths of the two shares as the targets of the DFS folder. Note This operation prevents the client computers from performing offline caching on the contents of each share folder. You select the No files or programs from the shared folder are available offline option in the Properties dialog box of each share folder if the file servers are Windows-based and support the Offline Files feature. For example, the file servers can be Windows Server 2008 R2-based servers or Samba servers. Note The file servers can be either Windows-based or third party-based. You have a Distributed File System Namespace (DFSN) that consists of two file servers.
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